When you visit our Website we do not collect Personal Information, unless you explicitly provide it in order to receive a specific interaction or service from us.
When you use the intelliHR product (the System) we do collect Personal Information to support the use and improvement of the people management tools we provide. We use this data to produce reporting at both the individual and aggregated levels.
The purpose of this website is to provide you with authoritative information about our company and product.
The purpose of our System is to provide your Organisation with people management tools which will enable your personal development and activities to be supported from an HR perspective.
Personal Information and Consent
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. Please do not give us other personal or sensitive information.
On our system we collect Personal Information consisting of any personal details provided consciously and voluntarily by a Customer, End User or the Customer’s systems administrator or through the use of intelliHR. The information we collect is done so through your use or management of the platform, typically within the context of your employment. This may include – name (first and last), gender, job title, phone number(s), date a team member first started working for their employer, department they work in, employee ID, address, country, city, postcode, details regarding their salary and work, details about their right to work in a jurisdiction, emergency contact details (name, relation, phone number(s), email address(es), city, country, postcode), termination date, termination reason, probation end date, status in the system and in the workplace, Unique identifiers and Users information. You will provide consent to our system collecting and storing this information on behalf as part of your first login into the system.
Within our system we only use your data for the purposes it was collected, which is to support the use and improvement of the people management tools we provide. We do not sell, share or otherwise distribute Personal Information, except as required of us by law enforcement agencies. We do use Internally anonymised data to support our product development and improvement processes and to produce “Aggregated Statistical Data Benchmarks”. Neither of these uses place any risk of personal identification.
How We Deal with Complaints and Requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. If you are a user of the platform you also have the ability to change personal details by logging in. You may also make a complaint about our handling of your Personal Information. These services are free of charge. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can notify us of your desire to remove consent to having your personal information stored upon our systems. We note that employers using our system have a legitimate interest in collecting information about their users but this is limited to the context of an employment relationship. Therefore should you notify us of a desire to remove consent to have your information stored we will immediately inform the data controller in this case your employer and ask them which information should be deleted, and what they have a legitimate interest in retaining.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How We Protect Your Personal Information
This website is hosted in secure, industry-standard facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. Our security technology is updated on an ongoing basis. Our system is hosted within the AWS Sydney Australia region, they provide advanced security features and are compliant with ISO 27001 standard.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Website Analytics & Cookies
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and usage.
Our organisation, this website and our system is bound by the provisions of the Privacy Act 1988 (Cth), and the PIPEDA fair information principles, along with other data protection laws as may be in force from time to time.
If you have any concerns about your privacy in relation to the use of this website, please contact our privacy officer – you can reach them on the following contact options
1300 993 803
Level 28, 345 Queen St
Brisbane QLD 4000